Rich has consistently provided us with everything we’ve needed over the past 5 or 6 years or so. He has treated like friends and always found the most expedient and least expensive way to proceed. Our needs have always been responded to quickly while avoiding unneeded bells and whistles with both our office and home computer and internet needs. If would be a better world if more people would run their businesses and treat their customers the way they do.

Marlena, as she did it before a few times, has helped me to iron out a software subscription problem. For the same service, I found out that I had involved with 3 subscriptions, for one device, 5 devices, and 10 devices. And perhaps with other redundant variations too. It is virtually impossible for me to have this problem ironed out. Thanks to Marlena, who spent a lengthy effort to eliminate this mess with the provider. I heartily am grateful for her time, her effort, her expertise, and mostly her kindness in helping out this mix-up. She and Richard have been providing this caliber of services to me in the past 16 years since I moved to this retirement community.