Thank You for Our Conversation Today
Whenever I call Computer Medic for an explanation or assistance, I receive an actual response to my phone call. For many years I have received this excellent response to my calls and very favorable assistance to my inquiry and computer needs. I would not call on any other computer service with each of their staff ready with their very capable knowledge and training.
Phyllis Hassard
Q & A
Do you except credit and debit cards?
Yes. We do accept credit and debit cards. We also accept direct ACH withdrawals.
How quickly can my computer get fixed?
It is always our goal to deliver same day or next day service. Sometimes when we have a higher volume or need to order a part, it takes a little bit longer. But we know how hard it is to be without your computer and we always do everything we can to return it to you ASAP.
Do you fix Apple Macbooks, Desktops, iPads?
Yes. At Computer Medic... we treat all computers alike.
Do you have any discounts or Promotions?
Yes. We offer 20% off the first year of IT support when you sign to a contract. Check it out.
Do you offer service maintenance contracts?
Yes! We recommend that any office who works with customer's everyday should have a contracted IT team at their beck and call. It is often more affordable to have a contracted arrangement. Our contracted customers cost for IT is about 50% less than if they were to be working on a per diem basis!
What are your fees?
We always strive to be as fair as possible with our pricing. Business fees are $130.00 per hour. All service calls, regardless of the time spent resolving as issue are subject to minimum service fee of $75.00.