Superior Service
The service provided by Computer Medic is outstanding. Quite often my problems have been able to be solved over the phone. When an in-house visit is required the problem is resolved promptly and efficiently. In my opinion, the reason for the good service is that they listen to my concerns so that they can properly address the problem. In addition, they usually find other problems that I wasn’t aware of and take care of them immediately. Finally, the rates that they charge are reasonable and fair.
Q & A
Do you except credit and debit cards?
Yes. We do accept credit and debit cards. We also accept direct ACH withdrawals.
How quickly can my computer get fixed?
It is always our goal to deliver same day or next day service. Sometimes when we have a higher volume or need to order a part, it takes a little bit longer. But we know how hard it is to be without your computer and we always do everything we can to return it to you ASAP.
Do you fix Apple Macbooks, Desktops, iPads?
Yes. At Computer Medic... we treat all computers alike.
Do you have any discounts or Promotions?
Yes. We offer 20% off the first year of IT support when you sign to a contract. Check it out.
Do you offer service maintenance contracts?
Yes! We recommend that any office who works with customer's everyday should have a contracted IT team at their beck and call. It is often more affordable to have a contracted arrangement. Our contracted customers cost for IT is about 50% less than if they were to be working on a per diem basis!
What are your fees?
We always strive to be as fair as possible with our pricing. Business fees are $130.00 per hour. All service calls, regardless of the time spent resolving as issue are subject to minimum service fee of $75.00.